Cancellations & Weather Policy

If cancelling, customers have up until 24 hours before the time of the cruise to call for a full refund. If you are late and miss the boat: no refund will be issued.

If your passenger count changes before check-in time, you are responsible for calling the desk to alert crew for a refund based on our previously stated cancellation policy. Arriving with fewer passengers than originally scheduled without prior notice will result in no refund of unused tickets. Due to a coast guard enforced passenger limit, if you arrive with more passengers than were originally accounted for in your reservation we cannot guarantee tickets will be available last minute. In addition, you are not guaranteed a refund on purchased tickets if lack of additional availability prevents you from cruising with us.

You are able to change or cancel your reservation online through a link in your confirmation email. If you encounter problems feel free to reach out to our reservations desk (941) 366-6116. Please do not send your cancellation via email.

4th of July Cancellations:

This trip will cruise rain or shine. There are no refunds for this cruise. IF WE HAVE TO CANCEL, each 4th of July ticket is good for 2 people on any of our regularly scheduled cruises.

Christmas Boat Parade Cancellations:

This trip will cruise rain or shine. There are no refunds for this cruise. IF WE HAVE TO CANCEL, each Christmas Boat Parade ticket is good for 2 people on any of our regularly scheduled cruises.

Cancellation due to weather is decided by the captain by time of departure. Lightning, heavy rain, or high winds may potentially cancel the cruise; however, we operate rain or shine and scattered or isolated showers will not cause us to cancel. If we cancel due to inclement weather we will issue a full refund. For information regarding cancellation on the part of the customer, please refer to our previously stated cancellation and refund policy.